Tax And Duties

Some shipping costs include taxes (most in the US). If you're told you're subject to additional import duties, please cooperate with customs. However, if your package is subject to random inspection by customs, you're responsible for cooperating with the inspection. If you need to return the product, you'll be responsible for any taxes and fees incurred (generally, no returns or exchanges are accepted unless there's a quality issue). Please note that some regions may still require import taxes.

Taxes and fees charged shall be interpreted by the EU organizations.

Countries with import restrictions on adult products

The following countries have stricter import policies for adult products and you need to check the websitedisclaimer noticewhen you purchase an item. This is because these items may not meet the import standards or regulations of that country, which may result in returns or other problems. Therefore, please check the website's disclaimer notice before you purchase to ensure you understand the condition of the merchandise and to avoid unnecessary risks. Please note that we will try our best to help the goods pass customs, but we cannot guarantee it. Once the goods are detained, we cannot bear all losses.

How To Change My Delivered Address?

Once you realized your delivered address is wrong, please contact our Customer Care (qmuid086@gmail.com) immediately! We will help to change your delivered address before dispatch. Please kindly note that we can't change the address once the item was dispatched.